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The prices indicated are for our smallest door (3ft x 6ft) and are for information only. Please use our Custom Door Quote for an exact shipping price.
We will not deliver a door without prior confirmation and we are sure someone will be at the address to accept delivery.
We will call you at least 3-5 days in advance of the delivery taking place.
We only offer a driveway delivery service and we cannot place doors in your garage or carry doors to any other location.
We offer a delivery service based on one driver and so some larger doors may require an able bodied person to assist in the unloading. We will not be able to deliver if you cannot provide our driver with assistance unloading.
You must have the means to move doors after they are unloaded.
We take the health and safety of our employees very seriously and they will not do anything whatsoever that may lead to an injury to themselves or others.
All methods require a signature from the householder; the person accepting the delivery must be over the age of 18 and have the express permission to sign for the goods on behalf of the purchaser.
We normally complete all our deliveries in the morning and our drivers can arrive as early as 5.30am please are aware we may get you out of bed, we have had to take this action to ensure all our deliveries are completed on a very busy road network.
We are happy to discuss any special requests with you on our normal contact number or via the email system.
Please help us get your door to you in good time by being flexible with our transport department when we call to arrange delivery.
Please allow up to 16 weeks, operators and parts have the normal delivery schedule.
If your goods are incorrect, faulty or damaged on delivery you have the option to receive a replacement or a full refund.
If you are unhappy with your purchase then please contact us in writing.
We ask that you return the goods to us unsoiled, unused and in the original packaging to be entitled to a full refund (or exchange).
In the event that your items are not in their original condition, we reserve the right to charge a re-stocking feet of between 15% and 100% of the original order value of the goods. If we have to charge you a re-stocking fee then we will notify you before we proceed.
When we process your refund, you will receive a refund for the goods but not the delivery charge.
You will be required to arrange and pay for the return.
You will be responsible for the cost of returning cancelled or unwanted goods.